IT Engineer
Gecko RoboticsNew York, New York, United States • Boston, Massachusetts, United States • Pittsburgh, Pennsylvania, United States • Houston, Texas, United States • Washington, District of Columbia, United States
Posted April 7, 2026
Full Time
About the Company
Gecko Robotics is a company that helps organizations ensure the availability, reliability, and sustainability of critical infrastructure.
Job Description
Gecko Robotics is seeking an IT Engineer to provide first-line support to end users, build trust with stakeholders, and help automate solutions. The IT Engineer will deliver exceptional deskside and remote support, ensure standard technology services are maintained, and manage escalations. The role also involves contributing to the Service Desk knowledge base and documentation, supporting IT compliance activities, and proposing and implementing improvements to enhance efficiency and effectiveness.
Requirements
- At least 4 years in an IT help desk / desk side support role, with increasing responsibility
- Strong cross-platform expertise in Windows and Mac OS
- Working knowledge of AV technology
- Ability to build strong relationships with business stakeholders (e.g., HR, Finance, Admin)
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
Benefits
- Competitive compensation packages
- Company equity
- 401(k) matching
- Gender-neutral parental leave
- Full medical, dental, and vision insurance
- Mental health and wellness support
- Ongoing professional development
- Family planning assistance
- Flexible paid time off
