Front Desk Associate - Open avaliability

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.

Requirements

• Execute procedures as outlined by front desk manual
• Answer phones, take messages and transfer calls
• Knowledgeable of Clubs amenities and surroundings
• Communicates kindly and sincerely using members name
• Attends all staff and club meetings and events
• Establish and maintain professional relationships with members and staff
• Ensures front desk is clean, maintained and organized at all times
• Ability to respond quickly and appropriately to emergency situations
• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support club goals and objectives
• Ability to respond to common inquiries or complaints from members

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development