Director, Web Engineering

Genesys empowers organizations to improve customer and employee experiences through AI-powered Experience Orchestration platform. As Director of Web Engineering, you will lead the evolution of Genesys.com, define technical vision, and execute modernization initiatives to drive business growth and customer experience outcomes.

Requirements

• Define and execute the long-term technical vision and roadmap for the global web platform
• Own the end-to-end enterprise WordPress ecosystem
• Lead platform modernization efforts to reduce technical debt and improve system performance
• Establish and enforce engineering standards to elevate code quality and platform reliability
• Oversee hosting strategy, infrastructure performance, and CI/CD pipelines
• Strengthen platform security and governance
• Optimize site performance and technical SEO
• Lead and develop a global engineering organization
• Partner with marketing, UX, analytics, and executive stakeholders

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments