Revenue Operations Manager

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a Revenue Operations Manager to lead the development, deployment, and optimization of core initiatives that drive performance across our global Direct Sales organization.

Requirements

• 8+ years in Sales Strategy, Revenue Strategy, Sales Operations, or Management Consulting within a SaaS or high-growth environment
• Demonstrated success designing, launching, and managing large-scale sales programs or strategic initiatives
• Strong business acumen with deep understanding of SaaS sales motions, pipeline dynamics, forecasting, and productivity drivers
• Advanced analytical capability—expert in Excel/Sheets, Salesforce, and BI tools (Tableau, Power BI)
• Exceptional executive presentation and communication skills; proven ability to influence senior leaders
• Strong project management expertise with experience leading multi-workstream, cross-functional initiatives
• Bachelor’s degree in Business, Finance, Economics, or related field (MBA or equivalent preferred)

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments