Senior Software Developer, Analytics

Genesys empowers organizations to improve customer and employee experiences through its AI-Powered Experience Orchestration platform. As a Senior Software Developer on the Cloud Analytics team, you will design and implement highly available, fault-tolerant services that enhance the reliability, scalability, and efficiency of the Genesys Cloud Analytics platform.

Requirements

• Design and implement highly available, fault-tolerant services
• Build and maintain large-scale batch and streaming data pipelines
• Engineer scalable architecture across the full data lifecycle
• Develop reusable abstractions and self-service tooling
• Deploy, automate, and maintain global AWS infrastructure
• Translate ambiguous product concepts into well-defined technical requirements
• Review code, mentor peers, and raise the bar for engineering quality and system design
• Troubleshoot complex distributed system issues in production and implement durable, performance-oriented solutions

Benefits

• Comprehensive extended group health coverage
• Generous paid time off, including vacation and personal leave
• Retirement savings program with employer RRSP matching up to a prescribed maximum amount
• Family-friendly benefits, including parental leave top-up and adoption assistance
• Growth and development opportunities through access to learning resources and internal mobility programs