Assistant Manager

Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. We're inviting applications for the role of Assistant Manager, People Leadership, to be part of our core sourcing team and drive different channels for timely delivery.

Requirements

• Manage 15-20+ FTEs
• Lead and coach a team of customer service associates
• Ensure quality and customer experience excellence
• Drive communication and stakeholder alignment
• Identify process gaps and compliance risks

Benefits

• Career growth opportunities
• Continuous learning and development
• Diverse and inclusive work environment
• Equal opportunities for all