[Assistant Manager], [Analytics, MDM (Customer Master)]

Genpact is seeking an Assistant Manager for the Analytics, MDM (Customer Master) role. The successful candidate will be responsible for all activities related to the MDM domain, including data quality and process improvements, data cleansing, and training and onboarding of pertinent teams. The ideal candidate will have a Bachelor's degree, relevant experience, and good working knowledge of SAP S4 HANA, MDG, and Microsoft Office. They will also possess strong analytical, communication, and problem-solving skills, as well as a high degree of motivation and a customer-oriented style of working.

Requirements

• Follow defined standard operating processes and procedures for all deliverables
• Take ownership of performance against all the assigned Master data processes and key categories
• Accountable for the quality and accuracy of Customer Master data
• Ensure timely and accurate update of all master data records
• Plan & support Transitions and ensure 'First Time Right'
• Ensure that all the reports are maintained and cleared on time
• Developing and improving business processes through tools, metrics to enable decision making
• Raise incident tickets to the relevant helpdesks when there is an issue
• Participate in idea generation and improvement activities
• Comprehend incoming and outgoing data flows for SAP master data
• Good knowledge of governing policies around Customer Master data as per the area of work
• Good analytical skills, propose process improvement plans
• Identifies areas for data quality and process improvements and helps to resolve data quality problems
• Align data management processes in the business' value chains and process areas
• Training & Onboarding of pertinent teams
• Work on Data Cleansing Activities

Benefits

• Opportunities for growth and professional development
• Collaborative and dynamic work environment
• Competitive salary and benefits package
• Chance to work on cutting-edge AI, automation, and digital innovation projects