Assistant Vice President, Operations

Genpact is seeking an Assistant Vice President, Operations to lead operating teams and drive financial outcomes while improving efficiency. The role requires a self-starter who can effectively lead teams, develop strategies for winning new deals, and grow existing relationships.

Requirements

• Own end-to-end client service delivery and P&L
• Drive and lead new/existing relationships with valuable clients
• Develop a strategy for winning and transitioning new deals
• Ensure the right solution is proposed for new deals and deliver ongoing client happiness
• Implement new technologies in operations and display a strong executive presence
• Manage outsourced services delivery to ensure customer happiness and increased revenue
• Collaborate with global business and functional leaders to build and commercialize product offerings
• Lead global operations to achieve and exceed P&L expectations
• Use lean six sigma framework to drive continuous performance improvement
• Hire and retain the right talent and provide career pathing for the team

Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Stock options