Business Analyst - Logistics

Genpact is inviting applications for the role of Business Analyst, Logistics. The Logistics Business Analyst/SME enables data-driven decision-making, enhances delivery performance, and leads automation and optimization initiatives.

Requirements

• Analyze critical KPIs such as OTIF, TAT, freight cost, and route performance.
• Conduct root cause analysis (RCA) for service failures and implement corrective actions.
• Design and maintain advanced dashboards and reports for leadership insights.
• Support TMS/WMS enhancements, user acceptance testing (UAT), and process documentation.
• Standardize SOPs and drive capability-building initiatives across teams.
• Lead automation and optimization projects to improve cost efficiency and speed.

Benefits

• Lead AI-first transformation
• Make an impact
• Accelerate your career
• Grow with the best
• Committed to ethical AI
• Thrive in a values-driven culture