Consultant – ServiceNow Developer

Join Genpact to build the future with AI and drive change for global enterprises. As a Consultant – ServiceNow Developer, you will manage production tasks, including ServiceNow application maintenance and version upgrades, and collaborate with a remote team to develop features and bug fixes.

Requirements

• Working knowledge in all aspects of ServiceNow Applications development.
• Participate in solution discussions and contribute to user story creation.
• Collaborate with Business Analyst, Architect and Technical Lead.
• Code/configure technical solution as per requirements.
• Perform Unit testing, resolve defects identified in Unit testing.
• Develop features, bug fixes and write various Server-side and client-side scripts
• ServiceNow Integrations using Spokes and custom API with external tools.
• Manage Production support tasks including ServiceNow Application maintenance including version upgrades.
• Coordinate upgrades to Production and Sub-Production instances, coordinate sub-production testing, evaluation, and regression remediation, Perform day-to-day administration of the ServiceNow Platform
• Work with a remote team, requiring ability to communicate well via phone and email (writing skills)
• Stay current with new and updated capabilities of the ServiceNow Platform
• Maintain the integrity of the ServiceNow platform across the organization
• Assisting in troubleshooting effort
• Monitor and review patch / release issues

Benefits

• Competitive salary
• Opportunities for career growth and advancement
• Access to cutting-edge technologies and tools
• Collaborative and dynamic work environment
• Comprehensive training and development programs
• Diverse and inclusive work culture
• Equal opportunities for all employees