Lead Consultant – Service Now Developer
GenpactPune, Maharashtra, India
Posted October 24, 2025
Full Time
About the Company
Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Job Description
Join Genpact as a Lead Consultant - Service Now Developer and build the future with AI. As a technical owner, you will manage a team of developers, assign tasks, and provide technical guidance. Responsibilities include mentoring, leading a team, and participating in requirement discovery with clients. The role requires a strong understanding of the ServiceNow platform, Java scripting, and deployment using update sets.
Requirements
- Certified System Administrator (CSA)
- Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module
- Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
- Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
- Excellent communication Skills for client facing roles
- Good management, analytic, problem solving & interpersonal skills
- Self-motivated, Positive outlook & result oriented
Benefits
- Lead AI-first transformation
- Make an impact
- Accelerate your career
- Grow with the best
- Committed to ethical AI
- Thrive in a values-driven culture