Genpact is seeking a Manager - Accounts Payable to lead the Accounts Payable team, develop and implement improvements to processes and procedures, and maintain high standards of corporate assets. The successful candidate will have experience in Accounts Payable or Finance, be a functional SME with Workday Financials and SAP Concur, and have excellent customer service skills.
Requirements
- Coach & mentor the team to manage their work effectively
- Ensure yearly goals are set, communicated and followed-through to get desired result
- Ensure team is trained on all corporate/process and skill based trainings
- Career path for the team and leads
- Maintain attrition at the lowest level as per corporate target
- Become SME of software and tools utilized by the AP Team (mainly Workday and Concur)
- Develop and run metrics that measure the activities performed by AP and present them in a synthesized way
- Develop and maintain a catalog of reports that enable clients to handle their inputs into the Accounts Payable processes in an effective way and without bureaucracy
- Responsible for overall process results
- Subject Matter Specialist for the process
- Ensure to meet Service Levels Agreement results (daily/weekly/monthly)
- Ensure process controls are appropriately established, communicated to employees and timely audited
- Pro-actively Advance in case of issue identified or resolution not received
- Lead monthly process dashboard calls or weekly/fortnightly process related calls with client
- Plan & execute people movement during high volume or attrition
- Ensure knowledge retention and improvement in the team
- Establish & Handle client relationship through regular engagement with the client
- Pro-actively identify the issues or client needs and take action
- High customer service oriented
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Chance to work with cutting-edge technology and innovation