MT-HR Service Management & Digital HR
GenpactNoida, Uttar Pradesh, India
Posted March 30, 2026
Full Time
About the Company
Genpact is a global professional services firm that delivers advanced technology and process-intelligence solutions across banking, insurance, healthcare, energy, and other industry verticals. Leveraging artificial intelligence and data-driven insights, the company transforms operations to deliver measurable business outcomes for leading enterprises worldwide. Its long-standing client relationships and strong partner ecosystem enable innovative, scalable solutions that accelerate digital transformation. Genpact's culture of continuous learning and client-centric focus drives lasting value and positions it as a trusted partner for organizations seeking to modernize and optimize their processes.
Job Description
Genpact is seeking a Management Trainee/Assistant Manager, HR Service Management to enhance HR service delivery by leveraging HR knowledge articles, managing content, and reporting to optimize workforce experience. The ideal candidate will possess a robust background in HR service management, operational support, and fostering collaboration across HR and business functions. Responsibilities include team leadership, knowledge management, employee support, and communication & engagement.
Requirements
- Bachelor's degree in HR, Operations, Management or a related field
- Proven experience in Service Management or a related role, with a strong background in leadership
- Advanced proficiency in Workday software, Ticketing tool (ServiceNow) and reporting tools
- Five Days working from Office
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress