Genpact is inviting applications for the role of Senior Manager - Lean Digital Transformation. As a Black Belt, you will be responsible for delivering tangible benefits and reducing costs by improving business processes, solving problems, and inspiring change within the organization. You will work closely with operation and functional teams to identify process monetizable opportunities, conduct root cause analysis, and implement process improvements across the business or organization.
Requirements
- Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology.
- Work closely with Operation and Functional Teams to identify process monetizable opportunities, process bottlenecks to drive stabilization, conduct root cause analysis and implement process improvements across the business or organization.
- Initiating and leading projects that improve end-to-end processes, Setting, validating and auditing measurement systems to deliver business impact.
- Building Process Excellence culture in the team; Driving productivity and process improvement projects aligned with business initiatives.
- Supporting Transition teams in volume analysis, metric base lining and target setting for new processes.
- Driving Standardization and Global Best Practices within the organization.
- Conducting Quality Awareness Trainings within the organization.
- Coaching & Mentoring Green Belts and Project teams to fulfil certification requirements, quality, and process improvement objectives.
- Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes.
- Fulfilling the requirements and Achieve BB Certification within 18-24 months.
- Drive project management to deliver Digital deployments
- Leverage digital technologies such as RPA, ERP platforms (SAP), workflow tools (ServiceNow), and procurement systems (Ariba) to identify and implement automation and transformation opportunities across processes.
- Collaborate with technology teams to enable process improvements using emerging technologies including Generative AI and agentic AI solutions to drive efficiency, scalability, and enhanced decision-making.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
