The Fay Group is a fully integrated real estate and mortgage services firm seeking a Sr. Business Controls Manager to conduct risk assessments, document operational processes and controls, and analyze available data to identify areas of risk outside of tolerance, existing control gaps, or improvement opportunities.
Requirements
- Bachelor's degree in related field (or equivalent combination of work experience and High School diploma/GED); MBA preferred
- 5 + years’ experience in Business Controls, Operational Risk, Change Leadership
- 5 + years’ implementing transformative initiatives
- 3 + years’ experience in a control/compliance function
- 3 + years’ experience in issues leadership
- In-depth knowledge of CFPB examination expectations for financial institutions preferred
- In-depth knowledge with mortgage industry regulations including CFPB, UDAP, RESPA, and TILA
- Prior demonstrated experience in reading and understanding regulatory content, and performing impact and control suitability analysis to identify potential gaps in the operation or its vendors
- Knowledge of process improvement and project management methodologies, preferred
- Strong Microsoft Office skills, particularly in using Visio or related products to develop process flows, Excel to compile and analyze data, and PowerPoint to develop presentations
- Strong verbal and written communication skills
- Strong listening skills with the ability to facilitate meetings and effectively lead discussions
- Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
- Strong analytical skills
- Strong problem-solving abilities
- Strong decision-making abilities coupled with sound judgment
- Strong organizational and time management skills
- Demonstrated ability to prioritize and multitask
- Results-oriented, with ability to execute in a timely manner
- Strong attention to detail
- Flexible, open to change, able to learn new things quickly; ability to adapt quickly to feedback
- Self-directed; able to work independently
- Collaborative; team-oriented; able to work effectively with others
- Compliance/quality orientation
- Comfortable working with ambiguity and uncertainty
Benefits
- Medical, Dental and Vision Insurance
- Company Paid Life Insurance
- Disability Insurance
- Pet Insurance
- 401k Program with Employer Matching
- 3 Weeks Paid Time Off (PTO)
- Paid Holidays
- Wellness Initiatives
- Employee Assistance Program
- Eligible for Hybrid Work Schedule with Remote Flex Days
