Group Lead System Engineer
Gentrack Ltd (Global)Pune, Maharashtra, India
Posted February 17, 2026
Full Time
About the Company
Gentrack provides leading utilities across the world with innovative solutions.
Job Description
The Group Lead Systems Engineering & Endpoint Platforms (India Site Lead) is responsible for establishing and operating a high-quality global L1 service desk, while acting as the technical authority and site lead for India.
Requirements
- 8-14 years of experience
- Strong hands-on experience with Jamf and Microsoft Intune
- Proven experience supporting macOS and Windows endpoints
- Solid experience with Jira Service Management configuration and administration
- Strong understanding of ITIL / ITSM frameworks
- Good knowledge of enterprise networking (LAN, WAN, Wi-Fi)
- Experience supporting AV and collaboration systems
- Ability to independently handle L2 and L3 incidents
Benefits
- Personal growth in leadership, commercial acumen and technical excellence
- Competitive reward package
- Chance to make a true impact on society and the planet
- Vibrant, culture of people passionate about transformation and making a difference
- To be part of a global, high growth organization
