Imagine using your automotive or customer service expertise with both wholesale and retail customers on a daily basis, serving as a leader to your teammates, and leading NAPA to be the dominant parts supplier in the market.
Requirements
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Provide daily leadership and create and sustain a culture of employee engagement
- Partner with teammates to drive company owned store initiatives
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational and safety issues
- Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Benefits
- Outstanding health benefits
- 401K