Customer Service Representative

Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.

Requirements

• Responds to basic customer inquires regarding products
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
• Adjusts non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
• Orders items to ensure appropriate inventory levels are maintained for customers
• Determines the most cost effective shipping method for customer orders
• Expedites backorders
• May handle customer returns

Benefits

• Healthcare coverage
• 401(k)
• Tuition reimbursement
• Vacation pay
• Sick pay
• Holiday pay