Digital Customer Experience Manager
Genuine Parts CompanyMobile, Alabama, United States • Tampa, Florida, United States
Posted March 27, 2026
Full Time
About the Company
Established in 1928, Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 63,000 teammates. Learn more at genpt.com.
Job Description
The Digital Customer Experience Manager works on assignments of large scope and complexity, supporting a Customer Experience functional area to pursue strategic revenue opportunities.
Requirements
- Conducts research and analysis to evaluate and identify marketing, sales, distribution, and business expansion opportunities
- Manages an existing client base to support organic growth through new business generation and renewal retention
- Develops and maintains internal and external alliances working with existing clients and third parties at high levels
- Supports marketing and sales and helps to resolve customer service or vendor problems
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation pay
- Sick pay
- Holiday pay
