Kundenberatung Innendienst (m/w/d)
Genuine Parts CompanyCologne, North Rhine-Westphalia, Germany
Posted February 17, 2026
Full Time
About the Company
Established in 1928, Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 63,000 teammates. Learn more at genpt.com.
Job Description
Advising customers over the phone, selling automotive accessories and spare parts, processing online part identification and orders, and handling complaints. Responsibility for processing and clarifying complaints.
Requirements
- Completed commercial or technical education, ideally from the automotive trade
- Professional experience in a corresponding field of activity, experience in the automotive parts trade is desirable
Benefits
- 30 days' holiday including holiday pay
- Special leave for big events of your life
- Christmas bonus
- International career opportunities
- Relevant further education and training opportunities
- Flexible working hours
- In-house collective agreement
- Sports offers
- Job bike leasing
- Employee discounts and Corporate Benefits
- Pensionable benefits and occupational pension provision