Job Summary: The Sales Pro role may be for you if you are passionate about selling and finding new customers, business, and sustaining relationships. Our Sales Pro is a self-motivated, customer-centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.
Requirements
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required