Customer Service Associate - German & French Speaker

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.

Requirements

• Strong interpersonal, organisational and communication skills.
• Relevant customer service experience.
• Strong attention to detail.
• Fluency in written and spoken German, French and English (C1 Level or above both written and verbal in both languages).
• Ability to gather prospect and client information and to identify potential sales opportunities.
• Ability to effectively manage time & complete multiple tasks in fast-paced environment.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Employee Stock Purchase Plan
• Employee Stock Purchase Plan allows employees to purchase company stock at a 15% discount to market.