
Job description
We’re looking for a Senior DevOps Engineer to define and execute our infrastructure vision while staying hands-on day to day. You’ll be responsible for reliability, scalability, security, and developer productivity across our cloud and CI/CD stack.
Own the DevOps/Platform vision and roadmap, stay hands-on, design, implement, and operate core infrastructure, build and maintain strong delivery pipelines, raise the bar on reliability, drive observability end to end, and partner with engineering squads to improve developer experience.
Must have 7+ years of experience in DevOps/SRE/Platform roles, including leading a team, strong experience operating production systems on a major cloud provider, deep knowledge of modern infrastructure patterns, and proven ability to set direction and execute hands-on.
Company

Tech, Software & IT Services • Media & Communications
GetVocal AI empowers enterprise contact centers to enhance resolution rates and efficiency through a sophisticated AI platform. Built on its proprietary ContextGraphOS, GetVocal orchestrates an 'AI fleet' across all channels – voice and digital, in over 100 languages – to automate routine tasks, enforce compliance, and resolve complex issues. This approach delivers significant improvements without sacrificing control, ensuring full traceability and governance of AI decisions. Serving major clients like Vodafone and Deutsche Telekom, GetVocal differentiates itself through its 'Human-AI Flywheel,' a continuous learning system that improves both automation and quality with each interaction. The platform is designed for full compliance with key regulations (EU AI Act, GDPR, ISO standards) and offers flexible deployment options – on-premise or cloud-based – making it a valuable solution for organizations seeking to optimize their customer service operations and leverage the power of AI responsibly.
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