Client Experience Manager
GGT WORLDWISEHouston, Texas, United States
Posted August 20, 2025
Full Time
About the Company
GGT WORLDWISE is a dynamic service company located in Southwest Houston. We are a company of hard-working achievers that hold company culture near and dear. We are client focused, work as one team, and strive to be better every day.
Job Description
We are seeking a Client Experience Manager to join the world’s leading chauffeured services company. With offices in Houston and London, we serve top-tier clients across the globe and set the benchmark for luxury, professionalism, and service excellence.
Requirements
- Proven client-facing experience: 5+ years in luxury services, hospitality, aviation, or high-end transportation industries.
- Polished and professional presentation: Comfortable representing a global brand to high-net-worth and corporate clients.
- Exceptional communication skills: Written and verbal, with the ability to manage sensitive situations tactfully.
- Strong problem-solving abilities: Able to resolve service deviations and client concerns quickly and creatively.
- Organized and detail-oriented: Skilled at managing multiple clients, projects, and global communications simultaneously.
- Tech-savvy: Comfortable using CRM systems, quoting software, and office productivity tools.
- Collaborative mindset: Able to work across global teams in Houston and London.
- Flexibility: Willingness to travel for tradeshows, conferences, and client events.
- Bachelor’s degree preferred (or equivalent experience) in corporate aviation, hospitality, executive or luxury travel, or related field.
Benefits
- Paid Holidays - 8, including 1 personal day
- Paid Time Off - 15 days
- Medical, Dental, Vision Insurance
- Life Insurance
