Global Services Coordinator - UK

The Global Services Coordinator is responsible for managing chauffeur driven and risk mitigation service requests while maintaining GGT's standards of excellence, value proposition and service offering.

Requirements

• Interact directly with Clients responding to inquiries, requests, and service opportunities
• Interact directly with Service Partners confirming service requests, receiving quotes and performing service delivery status updates
• Communicate and coordinate with internal GGT departments (Accounting, Billing and Marketing)
• Provide quotes and schedule services for Clients
• Field and resolve Client complaints in a timely and courteous manner
• Conduct pre and post-service calls to ensure complete satisfaction of clients
• Proactively communicate and resolve any deviation or potential deviation in service
• Engage with both current and inactive clients to encourage service activity
• Coordinate additional services for Clients as required