Client Service Manager- Transportation- Inland Empire

We are seeking a Client Service Manager for Transportation Clients in the Inland Empire (Riverside/San Bernadino County) to lead growth, trusted by clients, and motivated to shape the future of public infrastructure. The role involves building and maintaining strong relationships with municipal clients, leading a Client Engagement Team, and creating and executing annual growth plans for municipal accounts.

Requirements

• 10+ years of experience in client service management or client relationship management
• Professional Engineer license preferred
• Bachelor's or Master's Degree in Engineering, Environmental Science, or similar
• Excellent communication, negotiation, and interpersonal skills
• Ability to lead cross-functional teams and influence at senior levels
• Proficiency in CRM tools (Salesforce in particular) and Microsoft Office Suite
• Strategic thinker with a client-centric mindset
• Strong understanding of municipal operations, governance, and procurement
• Ability to navigate complex stakeholder environments and build consensus
• Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders
• Proven ability to develop and execute market strategies

Benefits

• Generous salary range: $230,000-$280,000 based on experience and location