Client Service Manager- Water- Bay Area
GHDSan Francisco, California, United States • Oakland, California, United States • Concord, California, United States
Posted February 2, 2026
230000 - 280000 USD
Full Time
About the Company
GHD is a global network of architects, designers, planners, engineers, and environmental scientists working towards the same goal of building inspirational architecture, landscapes, townscapes, and places.
Job Description
Join our team as a Client Service Manager for Water Clients in San Francisco, Oakland, and Concord, CA. This role offers a variety of duties, including client relationship development, strategic account management, business development, and advocacy. As a Client Service Manager, you will be responsible for building and maintaining strong relationships with municipal clients, leading and mentoring a Client Engagement Team, and identifying and pursuing new opportunities within municipal markets.
Requirements
- Client Service Management experience with municipal or public sector clients
- Excellent communication, negotiation, and interpersonal skills
- Ability to lead cross-functional teams and influence at senior levels
- Proficiency in CRM tools (Salesforce in particular) and Microsoft Office Suite
- Strategic thinker with a client-centric mindset
- Strong understanding of municipal operations, governance, and procurement
- Ability to navigate complex stakeholder environments and build consensus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance