Senior IT Support Administrator

Senior IT Support Administrator will provide exceptional IT support services, ensuring high stakeholder satisfaction, and maintaining robust technology infrastructure. The role involves resolving technology issues, executing security and compliance processes, and providing outstanding service to stakeholders.

Requirements

• Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
• Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
• Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.
• Troubleshoot and resolve hardware, software, and system problems efficiently.
• Uphold a client-focused, service-oriented approach in all interactions, contributing to a positive team environment.

Benefits

• 401(k) plan with an annual employer contribution
• Comprehensive benefits package
• Annual discretionary performance bonus