Agent Engineer - San Francisco
GigaSan Francisco, California, United States
Posted November 12, 2025
90000 - 130000 USD year
Full Time
About the Company
Giga designs and deploys AI‑powered support agents that help the world’s largest B2C enterprises streamline customer service and operational workflows. By tackling the most complex support challenges, Giga boosts resolution rates and shortens product‑to‑market timelines from years to months for clients such as DoorDash. The company’s proprietary platform blends natural‑language processing with advanced analytics, enabling highly scalable, context‑aware interactions that reduce manual effort and improve customer satisfaction. With a mission to "reprogram" global enterprises through AI, Giga sits at the intersection of cutting‑edge technology and large‑scale impact, making it an attractive destination for talent passionate about transformative solutions.
Job Description
We're seeking an Agent Engineer to join our San Francisco team. You'll serve as a technical interface between Giga and our customers, building and deploying sophisticated solutions with our low-code platform.
Requirements
- Assist customer engagements from start to end: run discovery calls & demos, build/maintain world class agents, participate in customer calls, and serve as the primary PoC in a fast-paced environment.
- Own the full agent development life cycle: build and prototype quickly, set up CI/CD, monitor live usage, iterate to targets, debug live issues, communicate with customers, and document best practices to speed up future projects.
- Close the feedback loop with product & platform: capture unmet needs, prototype new features, contribute directly to the codebase, and collaborate with core teams to strengthen the platform for all customers.
Benefits
- Competitive total compensation
- Equinox membership
- Full health, dental, and vision coverage
- On-demand snacks, coffee, and DoorDash Credits
- Ubers covered home