Senior Backend Engineer
GigaSan Francisco, California, United States
Posted October 14, 2025
Full Time
About the Company
Giga designs and deploys AI‑powered support agents that help the world’s largest B2C enterprises streamline customer service and operational workflows. By tackling the most complex support challenges, Giga boosts resolution rates and shortens product‑to‑market timelines from years to months for clients such as DoorDash. The company’s proprietary platform blends natural‑language processing with advanced analytics, enabling highly scalable, context‑aware interactions that reduce manual effort and improve customer satisfaction. With a mission to "reprogram" global enterprises through AI, Giga sits at the intersection of cutting‑edge technology and large‑scale impact, making it an attractive destination for talent passionate about transformative solutions.
Job Description
Giga builds AI agents trusted by the largest B2C companies in the world. Engineers work on problems like building agents with no hallucination rates, creating self-learning agents, and optimizing metrics.
Requirements
- Exceptional Engineer
- Strong experience in Python (Django experience is a plus)
- Proficient with AWS or Google Cloud
- Familiarity with Kubernetes and Docker is a plus
- 5+ years of hands-on engineering experience with roles in leadership
Benefits
- Competitive total compensation
- Equinox membership
- Full health, dental, and vision coverage
- On-demand snacks, coffee, and DoorDash Credits
- Ubers covered home
