Service Advisor 1

Join the winning team at Gills Point S, where our team provides exceptional service to customers while ensuring each employee feels valued and respected. As a Service Advisor, you will act as the primary point of contact between customers and the service department, ensuring customer satisfaction and providing detailed explanations of work performed and associated costs.

Requirements

• High School Diploma or Equivalent
• Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
• Willingness to pursue TIA certification with company support and assistance
• Valid driver’s license and acceptable driving record required
• Prior experience in a customer service role, ideally within the automotive or related industries
• Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures
• Excellent verbal and written communication skills
• Strong focus on delivering high-quality customer service
• Ability to manage multiple tasks and appointments efficiently
• Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software

Benefits

• Paid time off
• Stable working hours
• Excellent Training – with opportunities for training and career advancement
• Medical, dental, vision, LTD, STD, Life Insurance, and Accidental Benefits available after 60 days
• Competitive wages
• 401(k) savings plan with company match