Coordinateur(trice) SAV

Customer Service Coordinator role with a cross-media agency specializing in audiovisual production, overseeing after-sales service, ensuring customer satisfaction, and collaborating with technical teams.

Requirements

• Good experience in managing After-Sales Services, ideally in the audiovisual sector
• Ability to manage customer complaints and provide adapted solutions
• Good interpersonal skills, ability to work in a team and autonomously
• Rigorous, positive, and organized, with ability to follow several projects simultaneously and manage priorities
• Proficient in computer tools and English

Benefits

• Meal ticket
• Company mutual insurance
• Transportation allowance