Customer Experience & Analytics Director
GlanbiaChicago, Illinois, United States
Posted February 12, 2026
140000 - 175000 USD
Full Time
About the Company
Glanbia is a better nutrition company with three divisionsâPerformance Nutrition, Health & Nutrition, and Dairy Nutrition. With over 5,800 employees and partnerships with global food and beverage brands, Glanbia delivers award-winning products and ingredients in more than 100 countries.
Job Description
The Customer Experience (CX) Director is a senior-level strategic leader responsible for transforming the Health & Nutrition and Dairy Nutrition businesses into a customer-centric enterprise. This role leads the development and execution of a comprehensive CX strategy that strengthens customer trust, enhances operational efficiency, and drives sustainable business growth.
Requirements
- Strategic Leadership
- Cross-Functional Influence
- Insight-to-Action Expertise
- Experience Design
- Change Enablement
- Communication Excellence
- CX Framework Expertise
- Analytical & Data-Driven
- Influence Without Authority
- Tech-Savvy
Benefits
- Continuous learning and development through world-class learning platforms
- Competitive compensation including bonus, 401K, health & dental, family leave, staff discounts, and more
