Ensure the highest level of cleanliness and condition of the hotel guest rooms to ensure guest satisfaction. Responsible for providing our guests with clean and fresh sheets, towels, necessities, etc., while maintaining the highest standards of cleanliness at all times.
Requirements
- Clean all guest rooms as assigned within the required time limit.
- Update daily assignment sheets throughout the day.
- Turn in assignment sheet and keys to the Housekeeping Supervisor at the end of the shift.
- Change bed linens and make beds.
- Replenish room supplies, i.e., amenities, drinking glasses, clean linen.
- Lift and move furniture in the room.
- Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals.
- Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc.
- Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
- Polish woodwork and metal work such as fixtures and metal fittings
- Clean windows, door panels and sills.
- Empty wastebaskets.
- Replenish bathroom supplies and terry.
- Sort, count, fold and distribute linen to the linen closets.
- Organize and stock cleaning cart and organize linen closets on floors assigned.
- Transports trash and waste to disposal area.
- Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program.
- Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas as needed.
- Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
- Turn in all Lost & Found items following the standard procedures.
- Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines.
- Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed.
- Ensure work area is clean when finished
- All other duties assigned by manager or supervisor.
- Assist with any guest inquiry.
- Follow all company and safety and security policies and procedures.
- Report maintenance problems, safety hazards, accidents, or injuries.
- Perform other reasonable job duties as requested by direct and indirect supervisors.
