Bilingual French/Eng Customer Service Rep
Global Channel Management, IncConnecticut, United States
Posted January 5, 2026
28 - 29 USD
Full Time
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
Bilingual French/Eng Customer Service Rep provides technical support to customers, distribution partners, and sales reps through phone, email, and web chat. Requires 2+ years experience, technical aptitude, and strong communication skills in French and English.
Requirements
- Technical or mechanical aptitude
- Hands-on experience
- Strong oral and written communication skills
- Proficient at navigating Microsoft Office and web-based programs
- Good home internet connection
- Bachelors Degree in technical field or College Degree in Trades