Client/Customer Support Rep
Global Channel Management, IncMason, Ohio, United States
Posted January 5, 2026
Full Time
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
Client/Customer Support Rep needs 2+ years of experience in Client Operations experience. Responsibilities include data entry and tracking of group implementations, communicating details to account service owner, and solid knowledge of Microsoft Office and CRM applications.
Requirements
- Client implementations
- Hybrid, 2 days onsite
- Client operations
- Solid knowledge of Microsoft Word, Excel, Outlook and SAP or other CRM applications
- Strong verbal and written communication skills