Communications Technician II
Global Channel Management, IncChicago, Illinois, United States
Posted January 5, 2026
38 - 39 USD
Full Time
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
Communications Technician II needs 3 years of experience troubleshooting and resolving issues with voice communications infrastructure, including voice gateways, carrier circuits, and DMARCs required.
Requirements
- Minimum three years of experience troubleshooting and resolving issues with voice communications infrastructure, including voice gateways, carrier circuits, and DMARCs required.
- Experience in academic and/or healthcare environments is preferred.
- Experience with Cisco Unified Communications Manager and Cisco Unity technologies to troubleshoot and resolve service issues preferred.
- Experience with Cisco UCCX-related technologies (call center), including Finesse for troubleshooting agent issues is preferred.
- Associates degree in electronics or related field or a graduate of a technical school.