Customer Relationship Rep
Global Channel Management, IncJacksonville, Florida, United States
Posted January 5, 2026
17 - 18 USD
Full Time
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
Relationship Specialist/CSR needs 1-3 years customer service, customer support or inside sales experience. Financial/banking experience and strong negotiation and analytical skills are preferred.
Requirements
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Financial/banking experience
- Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
- Careful attention to details and excellent time management skills.
- Proficiency in basic computer skills- Advanced Excel knowledge preferable.
- Intellectually curious about our business, our clients and focused on finding the best solutions.
- Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
- Ability to work effectively both independently and as a team member.
- Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
- Ability and willingness to work a flexible schedule/overtime, as needed.
- Ability to take constructive feedback and implement training concepts into your ongoing development.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) plan
- Paid time off
- Holiday pay