Medical Customer Service
Global Channel Management, IncChattanooga, Tennessee, United States
Posted January 5, 2026
16 - 17 USD
Full Time
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
Medical Customer Service needs 2 years experience in a customer service support role, requiring knowledge of Medicare and medical terminology, with duties including educating members on benefits, services, and programs, and managing system work queues.
Requirements
- Medicare knowledge/experience
- Customer Service experience
- Medical office experience a plus
- Ability to work independently and creatively
- Self-motivation and ability to manage multiple tasks and set priorities
- Effective time management skills
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Knowledge in Medical terminology