ServiceNow Systems Administrator
Global Channel Management, IncTallahassee, Florida, United States
Posted January 5, 2026
60 - 55 USD
About the Company
Global Channel Management, Inc. is a technology‑driven staffing solutions provider that delivers end‑to‑end recruiting, staff augmentation, and service management to help organizations source and retain high‑skill professionals while controlling training and labor costs. Leveraging a decade‑long team of seasoned account managers and recruiters, the company customizes talent acquisition strategies to address fluctuating skill gaps, project demands, and timeline constraints across software, hardware, and IT services. Its adaptive approach blends employment, placement, sourcing, consulting, and project management to optimize operational efficiency and align workforce capabilities with each client’s unique business objectives. By focusing on cost‑effective talent delivery and continuous service management, Global Channel Management distinguishes itself as a partner that delivers both skilled talent and strategic staffing insight.
Job Description
ServiceNow Systems Administrator with 5+ years of experience in ServiceNow platform implementation, management, and support. Knowledge of ITIL principles, ITOM, SPM, and Governance Risk and Compliance configurations.
Requirements
- Four (4) or more years of experience as a Certified ServiceNow System Administrator
- Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer
- Experience in ServiceNow Platform Implementation
- Experience in ServiceNow Management, Instrumentation, and Discovery (MID) Server
- Experience with configuring, managing, and supporting ServiceNow Configuration Management Database modules
- Experience with configuring, managing, and supporting custom widgets, Flow Design, Integration Hub, and ServiceNows Employee Center
- Knowledge and ability to work with Glide Ajax scripting
- Possess a valid ServiceNow Systems Administrator certification
- Possess a valid ServiceNow Certified Application Developer certification
- Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices
- Knowledge of ServiceNows Information Technology Operations Management (ITOM) configuration, management, support, and best practices
- Knowledge of ServiceNows Strategic Portfolio Management (SPM) configurations, management, support, and best practices
- Experience with administering Windows servers
- Knowledge of IT standards in a criminal justice environment
- Excellent problem-solving skills to address technical challenges and optimize system performance
- Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow
- Knowledge of ServiceNows Governance Risk and Compliance configuration, management, support, and best practices
- Knowledge of ServiceNows Performance Analytics configuration, management, support, and best practices