Financial Services Representative I, II, Senior
Global Credit UnionAnchorage, Alaska, United States
Posted April 9, 2024
49284 - 73391 USD
Full Time
About the Company
Global Credit Union is a community-oriented financial institution dedicated to helping members achieve better financial futures through people-centric services. Unlike traditional banks, Global Credit Union prioritizes member benefits such as reduced loan rates, lower fees, and higher dividends. The organization offers a range of services including financial services, insurance, mortgages, and loans, all insured by the NCUA.
Job Description
Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs.
Requirements
- Actively engage with existing and prospective members to create a positive member experience
- Deepen member relationships through expert knowledge of credit union products and services
- Use a consultative approach to develop solutions for members' financial well-being
- Ensure accuracy and completion of all transactions and member service requests
- Work effectively in a team environment across all organizational levels
Benefits
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays