Medical Virtual Assistant | PHRN

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

Requirements

• Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
• Maintaining great phone etiquette
• Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs)
• Verifying healthcare insurance coverage and eligibility
• Providing administrative support
• Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
• Establishing a professional relationship with medical professionals and patients
• Strictly adhering and complying with the HIPAA policy

Benefits

• RATE AND REWARDS
• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase