Customer Service Coordinator
GlobalchannelmanagementDallas, Texas, United States
Posted December 12, 2025
20 - 21 USD
Full Time
About the Company
Global Channel Management is a technology‑driven staffing firm that delivers end‑to‑end recruiting, staff augmentation, and service‑management solutions for diverse industries. Leveraging a team of seasoned account managers and recruiters with more than a decade of experience, the company helps clients reduce training and labor costs while securing top talent to meet fluctuating skill requirements. Its service‑management model focuses on identifying expertise gaps, adapting to changing staffing needs, and delivering customized solutions within specified timelines. By combining employment, sourcing, consulting, and project‑management expertise across software, hardware, and technology domains, Global Channel Management uniquely aligns talent acquisition with operational efficiency and cost optimization.
Job Description
Customer Service Coordinator needs 2+ years experience and prior experience in a customer-facing role. They must be able to stay positive, empathetic, and professional when handling customer concerns.
Requirements
- Onsite
- Prior experience in a customer-facing role
- Basic proficiency in computer systems, data entry, and common office software
- Familiarity with the optical/ophthalmological market products/services
- CRM / ERP experience
- Experience with Great Plains, Zoho, SAP, or similar platforms