ServiceNow Solution Architect
GlobalchannelmanagementTampa, Florida, United States
Posted January 5, 2026
79 - 80 USD
Full Time
About the Company
Global Channel Management is a technology‑driven staffing firm that delivers end‑to‑end recruiting, staff augmentation, and service‑management solutions for diverse industries. Leveraging a team of seasoned account managers and recruiters with more than a decade of experience, the company helps clients reduce training and labor costs while securing top talent to meet fluctuating skill requirements. Its service‑management model focuses on identifying expertise gaps, adapting to changing staffing needs, and delivering customized solutions within specified timelines. By combining employment, sourcing, consulting, and project‑management expertise across software, hardware, and technology domains, Global Channel Management uniquely aligns talent acquisition with operational efficiency and cost optimization.
Job Description
ServiceNow Solution Architect needs 6+ years experience. Responsible for leading end-to-end delivery of ServiceNow projects, overseeing implementation and optimization of ITSM, SPM, and ITOM modules, and developing project plans and timelines.
Requirements
- Experience Leading end-to-end delivery of ServiceNow projects.
- Experience Overseeing implementation and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting.
- Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies.
- Facilitate stakeholder engagement, requirements gathering, and change management activities.
- Ensure compliance with governance frameworks, including ITIL, Agile, and CSDM standards.
- Monitor project KPIs and use ServiceNow dashboards to report progress and performance.
- Coordinate testing, training, and go-live support to ensure successful adoption and sustainability.
- Collaborate with enterprise architects to define long-term ServiceNow roadmaps, including module upgrades and new capability rollouts.