Technical Program Manager (Jira/Jellyfish)

G-P, a leading SaaS-based Global Employment Platform, seeks a Technical Program Manager to lead the engineering operating system. The ideal candidate will have experience in Engineering Operations, Program Management, or a similar data-heavy engineering role, and be an expert in Jira Cloud and Jellyfish. They will design, build, and maintain complex workflows, and use AI agents and LLMs for data analysis and scripting tasks.

Requirements

• 5+ years in Engineering Operations (EngOps), Program Management, or a similar data-heavy engineering role.
• Expert-level administration skills in Jira Cloud.
• Power user proficiency in Jellyfish.
• Deep understanding of Agile metrics and Engineering Investment categories.
• Strong knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service).
• Advanced proficiency in Jira Automation and JQL.
• Foundational knowledge of the SDLC process, Scrum, and SAFe methodologies.
• Comfortable leveraging AI agents and LLMs for data analysis and scripting tasks.
• Ability to write basic Python or JavaScript for API integrations.
• Experience with GitHub and AWS is considered a significant bonus.

Benefits

• Generous paid parental leave
• Flexible time off
• Spending accounts
• Medical insurance
• Dental insurance
• Vision insurance
• Sabbatical after 5 years