CUSTOMER RELATIONSHIP MANAGER
Globe GroupNueva Ecija, Philippines
Posted March 26, 2026
Full Time
About the Company
Globe is a leading full-service telecommunications company in the Philippines and publicly listed in the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region. VISION We see a Philippines where Families' dreams come true, Businesses flourish, and the Nation is admired. MISSION To do our part, we create Wonderful Experiences for people to have choices, Overcome Challenges, and discover new ways to Enjoy Life. OUR VALUES We put our customers first. We value People & together we make the difference. We act with integrity. We care like an owner. We keep things simple. We move Fast, We are Better Everyday.
Job Description
We are seeking a Customer Relationship Manager to build and maintain strong relationships with clients to ensure satisfaction, retention, and loyalty. The role involves developing and nurturing relationships with clients, addressing concerns, resolving issues, and providing high-level customer service.
Requirements
- Develop and nurture relationships with clients
- Address client concerns and resolve issues
- Provide high-level customer service
- Identify opportunities to expand products or services provided to clients
- Act as the voice of the client within the organization
- Monitor and analyze client metrics
Benefits
- Equal Opportunity Employer
- Diversity, Equity and Inclusion Policy