Customer Relationship Manager (Metro Manila)

A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty. The role involves relationship management, client retention, account management, upselling and cross-selling, issue resolution, performance analysis, contract and agreement management, client feedback and surveys, and continuous improvement.

Requirements

• 5+ years of sales in Technical, Enterprise, or B2B environment
• Proven account management or other relevant experience
• Experience in delivering client-focused solutions based on customer needs
• Exceptional communication skills and proven effectiveness in delivering the needed presentation
• Able to articulate well and keep up with the changing language of products and telecommunications industry
• Keen attention to detail and adherence to deadlines
• Bachelor’s Degree in Any Field

Benefits

• Equal Opportunity Employer