Key Lead, Chicago

We are seeking a Key Lead to support the overall efforts of the store's leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers.

Requirements

• 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment
• Experience in promoting and supporting a people-first employee culture
• Demonstrated ability to employ outstanding communication practices
• Proven ability to motivate and inspire teams
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Skilled in executing customer service and operational efficiencies