Helpdesk Administrator
Go Fix Mechanical & Drainage ServicesEngland, United Kingdom
Posted April 8, 2026
Full Time
About the Company
Go-Fix mechanical and drainage services provide drainage vacuum tanker and other various maintenance services for a broad range of clients in central London and the south of England.
Job Description
Helpdesk Administrator required for a dynamic and upcoming business in New Ash Green, England. The ideal candidate will have helpdesk experience and excellent customer service skills.
Requirements
- Prioritise workloads
- Multitasking in a fast-paced environment
- Excellent organisational skills
- Excellent telephone manner
- Great communication skills
- Proficient in Microsoft Office programs (Excel, Outlook, Word)
- Ability to pick up new processes and retain information
- Ability to work as part of a team
- Ability to work independently
- Ability to manage time effectively
- Monitoring mailboxes
- Following up of emergency callout orders & PO’s
- Updating jobs on company job management system
- Managing client portals
- Providing level of support to Mobile Engineers
- Providing clients with updates on job progression
- Working to time scales as part of a high performing team
Benefits
- Company pension
- Free parking
- On-site parking
