We're hiring a Staff Product Manager to build and scale GoFundMe's Identity and Access Management platform. This role is focused on secure and low-friction login, verification, session security, account recovery, and practical authorization needs that come with operating a trusted platform.
Requirements
- Own the strategy and execution for identity and account access across login, MFA, passkeys/WebAuthn, session management, and account recovery
- Drive measurable improvements across security and user outcomes, including login success, recovery success, conversion, ATO reduction, and reliability
- Lead 0 to 1 builds and 1 to 100 rollouts, including migrations from legacy flows with strong launch discipline, monitoring, and rollback plans
- Partner deeply with Engineering and Security on threat modeling and abuse cases, including recovery abuse, then turn those learnings into product and platform changes
- Build platform primitives, APIs, and shared components that other teams adopt, and drive adoption through documentation and enablement
- Own key authorization surfaces that matter to the platform today, such as admin access controls, roles, and permissions for internal tools, and auditing
- Make build vs buy decisions and lead vendor evaluations and integrations when needed, with a clear view of long-term operability and risk
Benefits
- Competitive pay
- Comprehensive healthcare benefits
- Financial assistance for hybrid work, family planning, and other benefits
- Generous parental leave
- Flexible time-off policies
- Mental health and wellness resources
- Learning, development, and recognition programs
- Volunteering program