Staff Product Manager, Identity & Access Management

We're hiring a Staff Product Manager to build and scale GoFundMe's Identity and Access Management platform. This role is focused on secure and low-friction login, verification, session security, account recovery, and practical authorization needs that come with operating a trusted platform.

Requirements

• Own the strategy and execution for identity and account access across login, MFA, passkeys/WebAuthn, session management, and account recovery
• Drive measurable improvements across security and user outcomes, including login success, recovery success, conversion, ATO reduction, and reliability
• Lead 0 to 1 builds and 1 to 100 rollouts, including migrations from legacy flows with strong launch discipline, monitoring, and rollback plans
• Partner deeply with Engineering and Security on threat modeling and abuse cases, including recovery abuse, then turn those learnings into product and platform changes
• Build platform primitives, APIs, and shared components that other teams adopt, and drive adoption through documentation and enablement
• Own key authorization surfaces that matter to the platform today, such as admin access controls, roles, and permissions for internal tools, and auditing
• Make build vs buy decisions and lead vendor evaluations and integrations when needed, with a clear view of long-term operability and risk

Benefits

• Competitive pay
• Comprehensive healthcare benefits
• Financial assistance for hybrid work, family planning, and other benefits
• Generous parental leave
• Flexible time-off policies
• Mental health and wellness resources
• Learning, development, and recognition programs
• Volunteering program